Refund policy

Returns & Refunds

All prints are made to order, so purchases are final sale.

If your order arrives damaged, incorrect, or with a printing defect, please email me at byvanessaflorence@gmail.com within 7 days of delivery with:

  • your order number

  • photos of the issue

A replacement or refund will be arranged where appropriate.


Exchanges

Exchanges aren’t available, as each print is made to order.